Conversational AI...and the Rise of the Humans...
Simplifying the message…
If you’ve been following the Automation industry for a while, you’ve probably come across terms like Robotic Process Automation (RPA), Intelligent Document Processing (IDP), Artificial Intelligence (AI), Machine Learning (ML), and so on.
All of this has been bundled under the term "intelligent automation," and as technology progresses, more capabilities will be added to this umbrella.
A number of firms have been pushing the concept of "Digital Workers"... as a simple way to understand the art of the possible in utilizing these technologies when articulating these capabilities to prospects and customers.
I’ll stick my hand up and say, “guilty as charged,” since I, too, have had a part in getting this message out to the public over the last few years. Read More
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